Position: Call Center Executive
Job Context
PIPL is looking for some experienced Call Center Executives. Candidates should have excellent written and verbal communication skills in English.
Number of Vacancies: 04
Experience Requirements:
- Minimum 0 – 1 Year
- Age: 22 to 35 years
- Job Type: Full Time
Job Location:
- Mohammadpur, Dhaka.
Monthly Salary:
- 8,000 to 12,000 [Based on Skills and Experience]
Job Description & Skill Requirements:
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Experienced in enterprise application support
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Ensure 24/7 service for Call Center, CIMT, KMS & Live Chat etc. customer service solutions
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24/7 support for operations and maintenance activity from system point of view.
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Investigation and vendor escalation
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Troubleshooting & maintenance
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Monitoring and Performance tuning and quality assurance
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Requirement analysis and providing solutions
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Project & CR execution support from a technical aspect
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Communication and coordination with vendors/partners.
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System integration support
Additional Requirements:
—————————————
- Ready to work under pressure.
- Ability to work individually and independently with minimal supervision. Does not take work as pressure but enjoys challenges.
- Excellent communication skills.
Educational Requirements
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Bachelors Degree of any discipline from any reputed University
Additional Information:
- Both males and female candidates are allowed to apply
- Festival Bonus: 2 (Yearly)
- Weekly 1 holiday
Deadline:
- 10 November 2021